UX Design Case Studies
Page Authoring Redesign
During my time at Blackboard, I focused on the Web Community Manager product, a content management system for K-12 school districts. Our page authoring experience was outdated and difficult to use which put a significant strain on the majority of our users. My team set about redesigning the experience to optimize usability and modernize the flow. I was the lead UX designer on this project, working alongside our star team of UX designers and software architects on the product design team as well as our product management and engineering teams.
Content Integration Dashboard
Blackboard had a parent communication app for school districts which they paired with the K-12 Web Community Manager CMS. Both of these tools allowed teachers and district staff to communicate information to parents and students. Our goal for this project was to display information from both platforms in a unified dashboard so that parents could view all the data and updates from one location. I designed pieces of the experience initially and was then assigned as the lead UX designer in charge of ensuring that the entire dashboard experience was cohesive.
Developer Community Website
A small team worked together to create a resource website for clients and partners who used the Schoolwires K-12 CMS platform to develop custom tools for their websites. I worked to establish the information architecture and flow of the site, wrote content and managed a consultant who helped with the project.